Croydon Road Apartment

A clean and nice apartment, walkable distance to supermarket and restaurant. Close to the station and you can travel to London easily.

La ubicación y lo bien que estaban los apartamentos El pitido de la puerta, o de la calefacción no sabemos de qué era pero no para de sonar en toda la noche y es un poco molesto

Ett enkelt boende med allt man behöver.

Localizacion Parking

Location to the venue we required was good Dirty floors shower tray and bathroom basin. Hairs left all over and shower tray clogged and back flowed due to hair in the plug. Towels were stained with make up and ?Oil. Walking round with bare feet left them filthy. Costly for what was provided

The size of the property is nice The property was not clean and there were bugs all over the place. The bathroom had silver fish on the floor and I found a cockroach under the pillow.

appartamento accogliente e bene tenuto gentilezza e cordialità pulizia terribile, tutto sporco negli armadi, la cucina sporchissima, i piatti da gettare

The location is really nice. There was no tea/coffee, soap, and bathroom was really tight.

Good location. Spartan but serviceable in most respects Musty smell. Pizza from previous visitor in fridge. We were informed on day of arrival that washer/dryer did not work, no apology or alternatives offered. At my insistence we were housed that night in a different apartment and were able to do our laundry, but had to move out to make way for another booking. The management offered to cover costs in laundromat but we did not have time in schedule. I asked for a discount in view of advertised services not being offered, but this was not provided. Overall, communications were poor.

The location was convenient, close to shops and the train station. Overall the apartment was clean. After booking, I received an email asking me to verify and to pay a security deposit. The security deposit is £400 as listed on the hotel page on booking.com. What is not advertised is that the company they use to hold the security deposit (SuperHog) will request an £8 non-refundable fee to hold the security deposit that the guest needs to pay. This non refundable fee is also not advertised on Guest Homes' own website. This felt like false advertising. I contacted the Guest Homes and they said there is nothing they can do about the fee, despite the fact that this was not advertised at the time of booking. Two days before check in, I received a message from the Guest Homes team via the booking.com app saying the flat I had booked has 'suffered severe damage from the previous guest and is currently uninhabitable'. And they asked if I would be okay to move to an alternative flat within the same building. The alternative was 2 bedrooms and 1 bathroom, the flat I originally booked was 2 bedrooms and 2 bathrooms therefore I asked if I would receive a refund or compensation to move to the alternative flat. The next message received said that there is no need for us to move flats. This was extremely confusing given that 5 hours earlier I was told that the original flat was uninhabitable. On clarification they explained that they were incorrectly informed and that there was actually no severe damage. On the day that we were due to check in, we received a message via the app saying 'we want to let you know that the door in the bathroom fell off. We apologise for the inconvenience, we hope this won't disrupt your stay'. We were shocked!! Through further messages, it transpired that the bathroom handle had fallen off in the main bathroom. They were not able to get this fixed prior to our arrival. The poor communication caused a great deal of stress and anxiety with regards to our booking.

Great flat second time I’ve stayed lovely decor and easy to get in

We left after 10mins. Still waiting for refund.

it was a nice apartment, spacious and bright. but more for a short stay we were there for 18 nights and the parking is a bit of a nightmare. had to move my car 5 times within one day. also we were up 3 flights of stairs so had to get heavy cases and 2 kids etc up there. there is quite a strong drain smell that comes from the bathroom that kept coming and going. but no major issues though great location if you are visiting for a short period as right on the high street so have shops and resturants on the doorstep.

excellent host highly recommended

Horrible process of having to pay £400 deposit and submit all my personal data on a third party site which they then removed after speaking with the Airbnb support - waist of time and energy ask they could request the deposit via the Airbnb app where I am also ID verified. With that said the place is lovely, clean and really nicely located near everything you need in Caterham.

Great stay thank you

Great condition. I would like to come back there

Great condition

Lovely apartment though the cleanliness could be better.

Great condition

All things are perfect...very confortable. We are very happy. Many thanks Nothing

It's 20 mins away from Gatwick airport. Many options of food and groceries are available nearby. Sent to 3rd floor with kids and so much luggage. There is no storage for luggage available on the main floorand there is no lift. No napkins, broom or vaccum, cleaning materials, body wash shampoo, detergents, extra towels, or extra linen were provided. Flat wasn't cleaned properly. Owners are not living nearby, so no help. You have to buy everything you need. It's ok for one or a max 2 nights stay but not for longer stay. Late night, drunk people are yelling on the street. Due to main street whole night traffic sounds. Can't sleep because of sounds. Very far from central London at least 1 and half hour to see the London attractions.

The location was great! The apartment is very small but cozy. The kitchen was well equipped. The windows didn't open all the way, but only slightly ajar, and it was difficult to ventilate. 2 times there was a problem with the internet, it stopped for a whole day, and I was working from home, and it caused me a lot of inconvenience. All the dishes in the kitchen were not well washed. There was no second set of sheets to change. There was only a mop for cleaning the floor, and no bucket, no floor and toilet cleaners. There were no bathroom cosmetics - shower gel, shampoo, soap.

Immaculate clean modern flat. Very good location for Caterham

Great place

Fantastic flat and great use of space with furniture etc . Everything is practically brand new ?

Perfect! All clean The stairs

Really easy to and pleasant to deal with, nice and clean with plenty of amenities, good location with plenty about. Would definitely recommend and definitely would stay again if working in the area.

Great stay

The place is nice, airy and modern. Centrally located and quick and easy access to the train station Nothing to like

The hob was marked and dirty The bottom of the oven wasn't clean All windows were smeared The bathroom light does not work unless the hall light is on The light in the main bedroom doesn't work There are no tea towels for drying up which is a problem seeing as there is no dishwasher The floor whilst looked clean was not as our feet were black after walking bare foot The single beds were very hard but the edge to the mattresses weren't supported meaning it was very easy to roll out Whilst the apartment sleeps 4, there is not enough seating for 4 either to eat or lounge There is nothing to watch on TV unless you have your own Netflix or similar account. This should be stated especially as Netflix has recently changed their viewing conditions There was no sponge or cloth to wipe down surfaces Microwave is far too close to hob and got hot when hob was in use Would recommend fitting blinds or nets in lounge for privacy. We had to keep the curtains closed making it dark as everyone can see in Whilst it is mentioned there is no parking but you can park in nearby streets, they are all double yellows. The only option is the only option is the station car park at a cost of £7 a day and each time you leave, you have to pay again when you return

The location is convenient, the apartment is tidy & clean The restroom are too small

Bra område, nära till allt och tågstationen Golvet var lite smutsigt

Alles vorhanden. Luxusdusche.. Neue Ausstattung. Freundliche Mitarbeiter, immer hilfsbereit.